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In addition, here is some information to help you understand what will happen next and some tips to help prevent additional damag
- I have damage to my property - what now?
- How does payment for my damages work?
Other Types of Losses:
- What should I do if my home has water damage?
- What do I need to do if I cannot live in my home?
- What should I do if my home has been broken into?
- What should I do if my home has fire damage?
Yassa Agency agents can check your claim status and access several other services for your policy through
Yassa Agency understands that an accident can put a big dent in your lifestyle. That’s why we came up with Yassa Agency OneStop Claims Service. It’s an efficient four-step process designed to get you back on the road as quickly as possible—two days sooner, on average.STEP ONE: Welcome and Inspection of Vehicle A Yassa Agency claims
representative will meet you at an authorized Yassa Agency OneStop repair shop and, together with the repair specialist, conduct a full inspection of the damaged vehicle. You will receive a clear explanation of the work to be done on your car, how long the job will take, and how the claim will be handled.
STEP TWO: Rental Car Checkout
and Drive Away
In most cases, we will have a rental car waiting for you. Simply fill out a form, take the keys and drive away. Most likely, your rental car costs are partly or fully insured by Yassa Agency. You are quickly back on the road—even if your car isn’t.
STEP THREE: Repair Process Monitoring
Want to know the status of your repair? No problem. Customers can work directly with the shop—via phone or e-mail—to check up on the progress of your job. If you have any questions or concerns, your Yassa Agency claims representative is just a phone call away.
STEP FOUR: Inspect and Pick Up Repaired Vehicle
When the repairs are done, return to the Yassa Agency OneStop location to drop off your rental car and pick up your repaired vehicle. Inspect the repairs to make sure the vehicle looks as good as new. And don’t worry—parts and workmanship are fully backed by Yassa Agency’s President’s Guarantee for as long as you own the vehicle. Studies show that Yassa Agency OneStop customers have a 95% satisfaction rate, one of the highest in the industry.
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